Help & Support

Domestic metro express deliveries arrive within 2–4 business days, while tier 2/3 locations take 4–6 business days. International concierge shipments typically arrive within 5–9 business days with customs clearance assistance.

Yes, 100% of our shipment boxes, sealing tapes, and glass/jar cushioning are crafted from biodegradable, recyclable materials. Our logistics partners offset carbon emissions for every kilometer driven.

Complimentary express shipping is provided on all domestic orders over ₹999. Standard delivery for orders below ₹999 is charged at a flat rate of ₹99.

Every harvest batch is directly sourced from certified single-origin heritage orchards. We perform stringent third-party laboratory tests verifying zero pesticide residues, zero heavy metals, and zero artificial preservatives.

Yes! Every Crunchveda package features a unique QR code on the back label. Scanning it reveals the origin estate, harvest date, nutritional analysis, and lab purity certification for that exact batch.

Absolutely. Our produce is naturally sun-dried or cold-processed without sulfur dioxide, artificial colors, paraffin wax, or added refined sugars.

We stand firmly behind the pinnacle quality of our harvest. If your item arrives damaged, tampered, or fails to meet your expectations, we offer a hassle-free 7-day replacement or full refund guarantee.

Simply email info@crunchvedastore.com or contact our WhatsApp Concierge within 7 days of delivery with your order ID and a quick photo/video of the package. Our concierge team will arrange a reverse pickup or dispatch a immediate replacement.

Once a return request is approved, refunds are credited back to your original payment method within 3–5 business days. Store credits are issued instantly.

Store your dry fruits in a cool, dry place away from direct sunlight. Once opened, keep them tightly sealed in an airtight glass container or refrigerate them (especially walnuts and pine nuts) to preserve natural oils and crispness.

All Crunchveda products are naturally 100% Vegan, Gluten-Free, Non-GMO, Keto-friendly, and USDA / FSSAI Organic Certified.

Sizing grades denote kernel size and density. Jumbo and Super Mammoth represent the top 5% largest, hand-sorted kernels from the harvest, delivering maximum crunch, butteriness, and nutrient density.

Yes! Our direct WhatsApp Concierge enables personalized assistance, custom order combinations, corporate gifting inquiries, and rapid checkout. Simply click "WhatsApp Order" on any product card or contact page.

We accept all major Credit/Debit Cards (Visa, Mastercard, Amex), UPI (Google Pay, PhonePe, Paytm), NetBanking across 50+ banks, and Cash on Delivery (COD).

Orders can be modified or canceled within 2 hours of placement before dispatch. Contact info@crunchvedastore.com or reach our WhatsApp Concierge immediately with your order ID.